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New Contributor
Sb8
New Contributor
Jul 22, 2026 1:24 PM UTC

incoming calls

iPhone 16

ios 26.5.2

help

my phone is not receiving in coming calls (phone will not ring but informs me I have missed a call) and will not make outgoing calls via normal calling

If I use WhatsApp it’s fine 

I have gone through all the steps listed out previously on another thread but none are working 

This is has been happening now for about 3 or more weeks

 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Jul 24, 2026 11:17 AM UTC

Hi ​@Sb8 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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