I received the below even though I'm physically in the uk. This never happened when I was on 3 and in the same physical location. "Welcome to France, one of our Roam Free destinations! Use your minutes, texts, and data from your UK allowances, subject to our fair usage policy. Keep in mind that out of plan charges cost GBP0.10 per MB, GBP0.40 per minute, and GBP0.14 per text in France. To protect you from excessive charges, a GBP45.00 roaming data cap is in place. For more information on roaming, fair usage policy, inadvertent roaming, or how to set or amend your bill cap, visit idmobile.co.uk/roaming or dial +447482227777 free from your iD phone. For emergency services, simply dial 112 free of charge. Enjoy your trip!"

You should always turn off roaming until you travel abroad. You don’t have to leave the UK to roam on foreign networks.

Hey there @Zagreus360, we hope the kind advice from @WelshPaulwas able to help.If you were near the sea, it’s likely you connected to the maritime (ships) network as that would’ve been the closest and strongest network available. To avoid this, we’d recommend turning off roaming when in the UK and/or setting your bill cap to £0.00. Also, if your phone is set to automatic selection, it’ll pick up the strongest network, so selecting iD Manually only will also stop this from happening.Thanks,Tyler

Incorrect Romaing information. | iD Mobile Community

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