internet bad service not what i singed up for there have broke contract and now charges more.

Hi ​@Mad 111, 

I’m really sorry to hear you feel this way, and I understand how disappointing and frustrating this must be if the service hasn’t met your expectations.

We definitely don’t want you to feel like you’re not getting what you signed up for, and I’d like to make sure this is properly reviewed for you.

📌 Next step

To look into your account, usage, and any potential contract concerns in detail, please contact our Live Chat team so they can investigate this properly and advise on your options: 💬 https://www.idmobile.co.uk/live-chat

They’ll be able to:

• Review your service history
• Check your contract and usage
• And discuss the next steps available to you

We’ll make sure this is fully looked into and that you’re supported through it 👍

Owethu