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Question

iPhone 16 not connecting internet when out and about

  • May 18, 2026
  • 0 replies
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Hi. When I am out and about I have great difficulty being able to ‘google’ with my iPhone 16. Call quality is not that good either when out and about.  When at home, too often I have to move around the house to get a better signal despite wifi calling being on.  When it comes to internet searches whilst out and about I invariably end up using my wife’s iPhone SE 2020 to carry out searches. 

Some of the settings are as follows:

Personal Hotspot OFF

Network Selection is set to Automatic.

Voice and Data currently set to 5G Auto but have tried 4G but still no improvement.

Data Mode set to Standard. 

 

I kept my old number and the phone came with another number.  I have just noticed that Network Provider Services uses the ‘other’ number that the phone ca,me with. I don’t know if that affects anything though. 

Any suggestions to resolve this problem will be greatly appreciated.