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iphone not ringing out

Receives incoming calls but doesn’t ring out was ok yesterday- tried switching off for 25 mins - still the same

iD Mobile Employee

Hi @Estelle Lomax ,

Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

Please try the following troubleshooting steps:

Check Airplane Mode: Make sure Airplane Mode is switched off.

Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

SIM Card: Remove your iD Mobile SIM and reinsert it securely.

Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

Lamiya

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iD Mobile Employee

Hi @Estelle Lomax ,

Thank you for your message. I’m sorry to hear that your phone is not making outgoing calls.

Please try the following troubleshooting steps:

Check Airplane Mode: Make sure Airplane Mode is switched off.

Network Selection: Go to Settings → Mobile Network → Network Operators, and select your network manually.

SIM Card: Remove your iD Mobile SIM and reinsert it securely.

Test Another Phone: If possible, try your SIM in another phone to see if the issue persists.

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

Thankyou resolved 😊

iD Mobile Employee

Hi @Estelle Lomax

Thank you for getting in touch with us, I am glad that the issue has been resolved.

Enjoy the rest of your day.

Thank you,

Zandile

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies