Hi I have already done everything advised from previous posts however whether I am in work (rural) or home still only getting 1 bar of signal. 2 Factor Authentication does not actual work as the SMS only come through when I drive to somewhere with signal. Is there anything that can be done? Please do not say go to another supplier. Thank you
Question
Is there anything I can do about only getting 1 bar of Signal
+10Hi
We're sorry to hear that you're still experiencing signal issues despite already trying the troubleshooting steps previously provided.
We understand how frustrating this must be, particularly when it is affecting important services such as Two-Factor Authentication and preventing messages from being received until you travel to an area with better coverage.
As you have already completed the recommended troubleshooting, we would recommend contacting us via Live Chat or sending us a direct message through our social media platforms. A member of the team will be able to review your account and coverage concerns in more detail and investigate what further options may be available.
Owethu
+11Hi
You are able to access the live chat by clicking here: https://www.idmobile.co.uk/live-chat
Regards,
Gemma M
The iD Mobile Social Media Team
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
