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New Contributor
January 2, 2026
Question

issue with wifi calling iphone 16

  • January 2, 2026
  • 2 replies
  • 152 views

Good morning 

 

I have no WiFi calling for the last month or so. I have reset network and tried updating carrier setting by visiting my local store and my WiFi calling still does not work. 
My phone is a iPhone 16, ID carrier settings is 64.2. 
the other issue is at home I have 0 signal so cannot make a phone call without WiFi calling. 

    2 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 2, 2026

    Hi ​@jacquelineallison07 ,

     

    Since you’ve already reset your network settings and updated carrier settings, this may be a device or account provisioning issue. I recommend:

    Double-check that Wi-Fi Calling is enabled: Settings → Phone → Wi-Fi Calling.

    Make sure your iPhone is on the latest iOS version.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    January 2, 2026

    Thank you fir your response . However all your suggestions have been tried multiple times with no success