Question

Local outage for 2 days - when will it be fixed.

1 reply
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I have three plans with iD and my wife has one, and none of our devices have been getting a mobile signal for the last two days. The iD and 3 service status reports a problem in our area LE12 6RY but only says it is being worked. This is very inconvenient and we need to know when service will be restored.

Outage

Anneline M

iD Mobile Employee

Hi @fred_jb,

Thank you so much for letting us know. We deeply apologise for the inconvenience you and your wife have experienced.

After conducting a thorough check on the service checker, I can confirm that there is an unplanned outage in your area, postcode LE12 6RY. This commenced at 10:24 28-Jul-2026 and is still ongoing. I do apologize about this. We have informed our technicians, and they are working on getting the issue resolved.

We do not have a specific timeframe for when this will be resolved. I sincerely apologise for any inconvenience this may cause.

Thanks,

Anneline