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New Contributor
Sep 29, 2025 11:43 PM UTC
Solved

London underground wifi

Every-time i try to log into Three WiFi  on London underground, I always get a message “ Please Insert a valid USIM card? Any help would be appreciated 

    Marquerita T
    iD Mobile Employee
    Aug 17, 2026 3:18 PM UTC

    Hi ​@VeraIv.

     

    Thank you for your post. 

     

    Just to clarify, iD Mobile customers can’t access the station Wi-Fi networks (like THREE_WIFI) that Three or Vodafone offer on the London Underground. Even though we use Three’s network, that Wi-Fi perk doesn’t extend to MVNO customers like ours.

     

    The good news is, your iD Mobile SIM will automatically connect to 4G and 5G mobile data in the underground stations and tunnels where coverage is available.

     

    Hope that clears things up.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    12 replies

    New Contributor
    Aug 14, 2026 4:05 PM UTC

    Gemma,

    So there is no way you can use WiFi on the underground from the three or Vodafone network? Thank you 

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Aug 17, 2026 3:18 PM UTC

    Hi ​@VeraIv.

     

    Thank you for your post. 

     

    Just to clarify, iD Mobile customers can’t access the station Wi-Fi networks (like THREE_WIFI) that Three or Vodafone offer on the London Underground. Even though we use Three’s network, that Wi-Fi perk doesn’t extend to MVNO customers like ours.

     

    The good news is, your iD Mobile SIM will automatically connect to 4G and 5G mobile data in the underground stations and tunnels where coverage is available.

     

    Hope that clears things up.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.