making calls pronlems

Hi i am having problems making calls, i can receive calls not make calls , this happens sometimes not all the time .

iD Mobile Employee

Hi @Flossie1234,

Thanks for your message. I know how annoying that can be, especially when it’s on and off.

Let’s try a few quick things to stabilise your calls .

Quick checks:

• Turn Airplane Mode ON for 20–30 seconds, then OFF
• Restart your phone
• Make sure WiFi Calling is OFF (this can sometimes affect outgoing calls)

Network refresh:

• Go to Settings → Mobile Network → Network Selection
• Set it to Automatic (or reselect iD Mobile)

If it keeps happening:

• Try Reset Network Settings
• Check if it happens in certain locations or everywhere

If it’s still the same after this, let us know.

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply