Skip to main content
New Contributor
Aug 15, 2026 3:19 PM UTC
Solved

Mast / Network ssue

Hi

I need to find out if my Local 3 mast has MOCN enabled.

Does anyone know who I would ask for this?

Thanks

john

 

 

    Marquerita T
    iD Mobile Employee
    Aug 20, 2026 5:10 PM UTC

    Hi ​@jmacp1808.

     

    Thank you for your post.

     

    If you’re unable to DM us, please could you contact us directly via live chat on our website? Our team will be happy to assist you there.

     

    You can start a live chat here: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    3 replies

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    Aug 19, 2026 12:36 PM UTC

    Hi ​@jmacp1808,

     

    We’re not able to confirm as yet, but please send us a direct message with your details. We’ll then look into whether your local Three mast has MOCN enabled and provide any information available.

     

    Thanks,

    Tashnieka

    The iD Mobile Support Team

    jmacp1808Author
    New Contributor
    Aug 19, 2026 1:16 PM UTC

    Apparently i am unable to DM you !

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Aug 20, 2026 5:10 PM UTC

    Hi ​@jmacp1808.

     

    Thank you for your post.

     

    If you’re unable to DM us, please could you contact us directly via live chat on our website? Our team will be happy to assist you there.

     

    You can start a live chat here: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.