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New Contributor
August 15, 2026
Question

Mast / Network ssue

  • August 15, 2026
  • 3 replies
  • 10 views

Hi

I need to find out if my Local 3 mast has MOCN enabled.

Does anyone know who I would ask for this?

Thanks

john

 

 

    3 replies

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    August 19, 2026

    Hi ​@jmacp1808,

     

    We’re not able to confirm as yet, but please send us a direct message with your details. We’ll then look into whether your local Three mast has MOCN enabled and provide any information available.

     

    Thanks,

    Tashnieka

    The iD Mobile Support Team

    jmacp1808Author
    New Contributor
    August 19, 2026

    Apparently i am unable to DM you !

    iD Mobile Employee
    August 20, 2026

    Hi ​@jmacp1808.

     

    Thank you for your post.

     

    If you’re unable to DM us, please could you contact us directly via live chat on our website? Our team will be happy to assist you there.

     

    You can start a live chat here: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

     

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