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Question

mobile data isnt working in belgium

  • April 9, 2026
  • 1 reply
  • 11 views

Hi everyone, I’m currently on a three-day trip to Belgium. My plan includes roaming here at no extra cost, and everything worked perfectly for the first two days. However, my mobile data has suddenly stopped working today. Has anyone else experienced this, or does anyone know a fix?

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • April 9, 2026

Hi ​@Minilink,

We're aware that some customers are unable to use Mobile Data (4G/5G) abroad. Our team is working with our network partner, Three UK, to fix this as soon as possible.

While we fix this, you can try switching your phone to Airplane mode for 60 seconds. Turn it back off after the 60 seconds are up, and your mobile data should reconnect.

We're sorry for the disruption and thank you for your patience.

For the latest updates, please visit our Service Status page for details.

Thanks.