Community Member

Question

Mobile data issues

1 reply
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I’ve been unable to use mobile data for around a month now. Occasionally if I go on to airplane mode for a few seconds I can use data for about 5 minutes and then it stops again. It says I have 4G at the top of my phone but it doesn’t work. Any advice would be really appreciated!

iD Mobile Employee

Hi @Apal1234,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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