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mobile data not working on my phone

  • April 26, 2026
  • 5 replies
  • 12 views

Assistant is required for help

5 replies

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  • iD Mobile Employee
  • April 26, 2026

Hi ​@Habib123 

 

Thank you for getting in touch with us, please confirm how can we help you today.

 

Thank you,

 

Zandile m

The iD Mobile Team 


  • Author
  • New Contributor
  • April 26, 2026

So, theres an outstanding balance that I just paid today, but for some reason when I turn my data on, its not working,. I was out of country, just came back 


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  • iD Mobile Employee
  • April 26, 2026

Hi ​@Habib123 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile m

The iD Mobile Team 


  • New Contributor
  • April 27, 2026

Same problem is happened to me my mobile data is not working on my phone even though I have payed all billssss please help 


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • April 28, 2026

Hi ​@Alizaali123,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks. 

 

Gemma M

The iD Mobile Social Media Team