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New Contributor
April 26, 2026

mobile data not working on my phone

  • April 26, 2026
  • 5 replies
  • 27 views

Assistant is required for help

    5 replies

    iD Mobile Employee
    April 26, 2026

    Hi ​@Habib123 

     

    Thank you for getting in touch with us, please confirm how can we help you today.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Habib123Author
    New Contributor
    April 26, 2026

    So, theres an outstanding balance that I just paid today, but for some reason when I turn my data on, its not working,. I was out of country, just came back 

    iD Mobile Employee
    April 26, 2026

    Hi ​@Habib123 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 27, 2026

    Same problem is happened to me my mobile data is not working on my phone even though I have payed all billssss please help 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 28, 2026

    Hi ​@Alizaali123,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks. 

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.