Skip to main content

mobile date isnt working

  • April 12, 2026
  • 1 reply
  • 1 view

My mobile data isn't working 

 

1 reply

Anneline M
iD Mobile Employee
Forum|alt.badge.img+2
  • iD Mobile Employee
  • April 13, 2026

Hi ​@Teresa01

 

Thank you for getting in touch. We’re sorry to hear that your mobile data is not working. 

 

Kindly please try: 

 

  1. Toggle Mobile Data off then on again
  1. Check Airplane Mode (turn on for 30-60 seconds, then turn off again)

  2. Restart Your Phone

  3. Try a manual network selection

  4. Reset your network settings

 

-Anneline