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Question

mobile date isnt working on phone

  • April 12, 2026
  • 1 reply
  • 6 views

My mobile data isn't working 

 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • April 13, 2026

Hi ​@Teresa01,

 

Thank you for getting in touch. We’re sorry to hear that your mobile data is not working. 

 

Kindly please try: 

 

  • Toggle Mobile Data off then on again
  • Check Airplane Mode (turn on for 30-60 seconds, then turn off again)
  • Restart Your Phone
  • Try a manual network selection
  • Reset your network settings

 

-Anneline