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Community Member
April 12, 2026
Question

mobile date isnt working on phone

  • April 12, 2026
  • 1 reply
  • 12 views

My mobile data isn't working 

 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    April 13, 2026

    Hi ​@Teresa01,

     

    Thank you for getting in touch. We’re sorry to hear that your mobile data is not working. 

     

    Kindly please try: 

     

    • Toggle Mobile Data off then on again
    • Check Airplane Mode (turn on for 30-60 seconds, then turn off again)
    • Restart Your Phone
    • Try a manual network selection
    • Reset your network settings

     

    -Anneline