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mr

  • 14 September 2024
  • 5 replies
  • 79 views

Gurmel Singh R
New
 Contributor

I want to come out of this contract. I am having the worst time ever. The eith ID mobile, since the day I Ve had it, I've never had complete network, even tried my SIM card in different phones. I've sent my phone  to be repaired, thinking it was the phone  problem. This is affecting my work. And my social life There is no way to contact you over the phone. Very poor service and communication

Best answer by Kash

Hi @Gurmel Singh R,

Welcome to the Community!

It sounds like the coverage in your area may be poor.

How long have you been having the issue and at which locations?

The link below will provide further information regarding your coverage.

https://www.idmobile.co.uk/help-and-advice/coverage?srsltid=AfmBOopDdMRERGGb0M-UB8FNzkCypQ0gI4e3XYRH2h1zPETVX_AWLvwD

 

Kash

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5 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • Answer
  • September 17, 2024

Hi @Gurmel Singh R,

Welcome to the Community!

It sounds like the coverage in your area may be poor.

How long have you been having the issue and at which locations?

The link below will provide further information regarding your coverage.

https://www.idmobile.co.uk/help-and-advice/coverage?srsltid=AfmBOopDdMRERGGb0M-UB8FNzkCypQ0gI4e3XYRH2h1zPETVX_AWLvwD

 

Kash


Gurmel Singh R
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • September 17, 2024

Please call me tomorrow on 07…….

 


WelshPaul
Platinum 
Contributor
  • Platinum 
Contributor
  • 2452 replies
  • September 17, 2024

Nobody from iD Mobile is going to call you tomorrow. Scammers no doubt will now that you just posted your phone number on a public forum!


Gurmel Singh R
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • September 17, 2024

I'll wait for your call tomorrow


Tyler
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 2235 replies
  • September 20, 2024

Hey there @Gurmel Singh R, I’ve removed your phone number from your post as it included sensitive personal information.

 

We cannot call you I’m afraid. Please refer to my colleague @Kash’s response for assistance and get back to us.

 

Thanks,

Tyler