my data is running out rapidly

1 reply
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My data suddenly started running. I’ve been with id for over 3 years and have a 50gb plan. I usually average out 15gbs used, and that’s when I used to drive uber. However now I don’t do uber and don’t use my data. And in a matter of minutes my data ran. I’ve turned off my background data refresh thing and how much my apps use it. Still it runs too quick.
help.

M

Michael Z

iD Mobile Employee

Hi @Saadmz

Could you please let us know if you're using your phone as a personal hotspot for anyone in your household?

Also, are any devices such as a Smart TV, games console, tablet, or other smart home devices connected to your phone's mobile data? This will help us better understand your data usage.

-Michael Z

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