Hi my name is Yasmin my telephone number is { REMOVED }, I have a similar only deal with ID mobil,but my Internet has been 1 or 2 bars max sometimes no bars at all, I can't make wattsapp call without disruptions and noise
Question
My internet has been really rubbish,can't watch tiktok,youtube or any other videos network starts buffering. or just stops
+8Hi
Thanks for getting in touch. I’m sorry to hear you’re experiencing issues with your signal and data speeds. To help improve your connection, please try setting your handset to 4G only within your network settings, if your device supports this.
On Android:
- Go to Settings > Connections (or Mobile Networks) > Network Mode > select 4G/LTE only.
On iPhone:
- Go to Settings > Mobile Data > Mobile Data Options > Voice & Data > select 4G (or LTE).
If the issue continues after making this change, please let us know so we can look into this further for you.
Owethu
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