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Community Member
YazzB
Community Member
May 4, 2026
Question

My internet has been really rubbish,can't watch tiktok,youtube or any other videos network starts buffering. or just stops

  • May 4, 2026
  • 1 reply
  • 22 views

Hi my name is Yasmin my telephone number is { REMOVED }, I have a similar only deal with ID mobil,but my Internet has been 1 or 2 bars max sometimes no bars at all, I can't  make wattsapp call without disruptions and noise 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    May 5, 2026

    Hi ​@YazzB , 

     

    Thanks for getting in touch. I’m sorry to hear you’re experiencing issues with your signal and data speeds. To help improve your connection, please try setting your handset to 4G only within your network settings, if your device supports this.

     

    On Android:

    • Go to Settings > Connections (or Mobile Networks) > Network Mode > select 4G/LTE only.

    On iPhone:

    • Go to Settings > Mobile Data > Mobile Data Options > Voice & Data > select 4G (or LTE).

    If the issue continues after making this change, please let us know so we can look into this further for you.

     

    Owethu

     

     

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