Skip to main content

My iphone data is not working and im not able to recieve calss.

  • May 7, 2026
  • 1 reply
  • 11 views
H
Community Member

My data is not working, I’m not able to make or receive calls, texts, snapchats. Can you help me ?

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Gemma M
    • iD Mobile Employee
    • May 7, 2026

    Hi ​@Heidilizclayton,

     

    Thank you for bringing this to our attention. We understand how frustrating this issue is, and we appreciate your patience while we investigate it.

     

    At the moment, we’re aware of the problem and our teams are actively working to resolve it as quickly as possible. However, we’re not yet able to confirm how long the resolution will take or whether the issue is affecting all networks or only iD Mobile customers.

     

    Please be assured that this is being treated as a priority, and we’ll provide further updates as soon as more information becomes available. Thank you again for your understanding and continued patience.

     

    For more information and regular updates, please check out our Service Status page:

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement