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Hello, 

 

I have my new handset up and running I submitted the pac code for my number to be changed across from today, I have received the message to say it has been successful and I have turned off the handset and restarted. but when I try and log into things which require a password that is sent to my number I am not receiving any messages they are stil going to my old phone. The text message says it could be settings that need changed but when I go on to the link it does not give me any of those details? Thanks 

Hi @Sammalone 

 

It may be that the port is still finalizing some stuff in the background, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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