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Question

my phone is showing emergency calls only

  • March 12, 2026
  • 1 reply
  • 5 views

my phone is showing emergency calls only

1 reply

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  • iD Mobile Employee
  • March 12, 2026

Hi ​@deano1dinosaur 

Thank you for getting in touch. We’re sorry to hear that your phone is showing “Emergency Calls Only.”

This can sometimes happen if there is a temporary network issue, SIM issue, or if the phone has lost connection to the network. Please try the following steps:
• Restart your phone
• Turn airplane mode on for 30 seconds and then turn it off
• Remove and reinsert your SIM card

You can also check the coverage in your area using the following link:
https://www.idmobile.co.uk/help-and-advice/coverage

 

For iPhone (iOS) – Reset Network Settings:
Go to Settings → General.
Tap Transfer or Reset iPhone → Reset → Reset Network Settings.
Confirm the reset when prompted.
Once complete, return to the home screen and restart your iPhone.

 

For Samsung – Reset Network Settings:
From the Home screen, swipe up to access Apps → Settings → Connections → Mobile Networks → Network Operators.
Turn Select Automatically on or off.
Alternatively:
Go to Settings → General Management → Reset → Reset Network Settings.
Confirm by tapping Reset Settings.

 

Thank you,

Zandile

The iD Mobile Team