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My switch duo yesterday as never happened I still have different number

  • June 10, 2026
  • 5 replies
  • 12 views

Hi my switch my old number was due yesterday and never happened 

5 replies

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 10, 2026

Hi ​@Virus200oma,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team


  • New Contributor
  • June 10, 2026

Looks like you aren't the only one! Same for me. 


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 17, 2026

Hi ​@Keveen

 

Please note that we sent you a private message as well. 

 

Owethu


  • New Contributor
  • June 18, 2026

Sorted


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 22, 2026

Hi ​@Keveen

 

Thank you for confirming. 

 

Owethu