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Community Member
Jun 10, 2026 7:20 AM UTC

My switch duo yesterday as never happened I still have different number

Hi my switch my old number was due yesterday and never happenedĀ 

    5 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Jun 10, 2026 7:40 AM UTC

    Hi ​@Virus200oma,

    Ā 

    I've just sent you a private message to help get this sorted.

    Ā 

    ToĀ find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

    Ā 

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overviewĀ 

    Ā 

    We'll speak to you there.

    Ā 

    Thanks,

    Ā 

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Jun 10, 2026 8:54 AM UTC

    Looks like you aren't the only one! Same for me.Ā 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Jun 17, 2026 6:45 PM UTC

    Hi ​@Keveen,Ā 

    Ā 

    Please note that we sent you a private message as well.Ā 

    Ā 

    Owethu

    New Contributor
    Jun 18, 2026 4:44 PM UTC

    Sorted

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Jun 22, 2026 11:14 AM UTC

    Hi ​@Keveen,Ā 

    Ā 

    Thank you for confirming.Ā 

    Ā 

    Owethu