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Community Member
November 11, 2025
Question

network

  • November 11, 2025
  • 2 replies
  • 93 views

I have a problem with the network few times per day i lost mobile network for an hour in different times daily. 

    2 replies

    Zubeida H
    iD Mobile Employee
    iD Mobile Employee
    November 11, 2025

    Hi there ​@Aleksi8506 

     

    We are sorry to hear that you have been struggling with your network. Have you maybe tried doing a network reset? 

    Here are a few steps on how to do so: 

     

    iphone: 

     

    1.Open Settings ⚙️
    Tap the Settings app on your home screen.

    2.Go to General
    Scroll down and tap General.

    3.Scroll to the Bottom
    Tap Transfer or Reset iPhone.

    4.Choose Reset
    Tap Reset (you’ll see several reset options).

    5.Tap “Reset Network Settings”

    If prompted, enter your passcode or Screen Time passcode.

    Tap Reset Network Settings again to confirm.

    6.Your iPhone will restart.

     

    Android: 

     

    1.Open Settings
    Tap the Settings app on your home screen or app drawer.

    2.Go to System (or General management)

    On Google Pixel / stock Android: Scroll down and tap System → Reset options.

    On Samsung Galaxy phones: Tap General management → Reset.

    On OnePlus / Xiaomi / other brands: Search for “Reset” in the Settings search bar.

    3.Tap Reset Wi-Fi, mobile & Bluetooth
    (On Samsung, it’s called Reset network settings.)

    4.Confirm the Reset

    Enter your PIN, password, or pattern if prompted.

    5.Tap Reset settings to confirm.

    Your phone will restart automatically.

     

    Thank you. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JoeKing
    Silver Contributor
    Silver Contributor
    November 11, 2025

    I have a problem with the network few times per day i lost mobile network for an hour in different times daily. 

    Have a look at this link by inputting the full postal code to see if any work or problem have been reported in said location. 

     

    https://www.idmobile.co.uk/help-and-advice/coverage

     

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉