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Community Member
August 21, 2026
Question

Network Connection

  • August 21, 2026
  • 1 reply
  • 10 views

Hi there, 

 

Recently joined ID mobile, connection has been poor and I’m only getting 4g connection, no 5g connections. 

    1 reply

    iD Mobile Employee
    August 23, 2026

    Hi ​@TJoeW.

     

    Thanks for posting.

     

    Poor connection and only seeing 4G when you expected 5G is frustrating.

     

    To help us look into this properly, could you please share your postcode?

     

    Thanks,

    Marquerita

    The iD Mobile Team

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