Would seem there's an network issue have you checked  the postcode effected online?

Joe 

Hi yeah that’s what we thought but says no issues when we checked!

Sometime it take a while to update.. Try a Google search and put in the current date see what hits you get.

Joe

Hi ​@LSnell,

Thank you for reaching out. I'm sorry to hear that you and your children have been without signal for the last two days.

To help identify the cause, please try the following troubleshooting steps:

• Check for any network issues in your area using the iD Mobile Network Status Checker.
• Restart your phone and enable then disable Airplane Mode.
• Remove and reinsert the SIM card, ensuring it is fitted correctly.
• Check that Network Selection is set to Automatic in your phone settings.
• Try your SIM in another compatible handset, if available.
• Ensure your account is active and that there are no outstanding billing issues affecting your service.

If you've completed all of the above and all three iD Mobile numbers are still affected, we'll need to investigate further. As this is a public platform, we're unable to access account-specific information here for security reasons.

Please contact our Live Chat team using the link below, and an advisor will be happy to help:

https://www.idmobile.co.uk/live-chat

When you get in touch, please let us know:

• The affected postcode(s)
• Whether calls, texts, data, or all services are affected
• The make and model of the phones being used

Kind regards,

Zubair
iD Mobile Social Media Team