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Question

network gone assuming my swtich to ID is complete

  • June 15, 2026
  • 1 reply
  • 6 views
M
Community Member

My network is gone assuming this is my switch to id mobile

I cannot log in via de app with my phone number it says details not recognized.

I don't know what to do now

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • June 16, 2026

    Hi ​@Mirthe, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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