Skip to main content
Community Member
June 15, 2026
Question

network gone assuming my swtich to ID is complete

My network is gone assuming this is my switch to id mobile

I cannot log in via de app with my phone number it says details not recognized.

I don't know what to do now

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 16, 2026

    Hi ​@Mirthe, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu