Active Contributor

network issue PE20 3QU been a issue for past 6 months ID mobile saying there is a issue

Forum|Forum|1 month ago
July 30, 2026
5 replies
26 views

Can anyone say when the signal will be improved in the area as this has been going on for the past 6 months

which seams to be a Three signal issue as my wife is with Smarty on Three and has the same issue

it states it on the ID mobile app there is a issue

its a shame cos if it continues need to look at another provider which I don’t want to do???

thanks

coverage

Anneline M

iD Mobile Employee

Hi @Gary Richardson,

We’re sorry to hear about the issue you’re experiencing with the coverage in your area.

Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

You can also try doing a network reset by following these steps:

For Android:

Open Settings and then tap General management. Tap Reset, and then tap Reset network settings.

For iPhone:

1. Go to General, scroll down and click reset or transfer iPhone.
2. Reset
3. Reset Network Settings.
4. Once the iPhone is open.
5. Go to Settings
6. Messages Turn ON iMessage.
7.This will recognize the new sim and have it verified.

Thanks,

Anneline