Network issue whilst travelling abroad

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I am in Sri Lanka on holiday and purchased the 10 day Sri Lanka add on. The first time I tried to use my phone (use data roaming, make a call etc) while in the country I was unable to do so as it is saying I need to Add Network. When I click on Add Network it is requesting that I add another SIM. My existing ID SIM is in the phone and was working without any issue prior to this. Any suggestions on how I can resolve this matter. Thanks.

JoeKing

Silver Contributor

@Masmith10 Go into you phone settings and look for Network and then Network preferences something to this effect device menu differ.

Once you find this setting click onto where you can see IDMobile then Network turn off or disable Automatically find network, now manually scan for a network and pick if available the network that your roaming with.

Joe

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉