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New Contributor
January 31, 2026
Question

Network Issues in Doncaster?

  • January 31, 2026
  • 1 reply
  • 13 views

Our Virgin media is down at the minute and so I tried using my ID data instead but that is also having issues. I have noticed before that when my internet is having issues, my mobile network does as well, why is this? 

    1 reply

    iD Mobile Employee
    January 31, 2026

    Hi ​@Slowmilton 

    Thank you for getting in touch with us, I am so sorry that you are experiencing network issues.

    Please use the following link to check the coverage on your area:
     https://www.idmobile.co.uk/help-and-advice/coverage

    Or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with handset its SIM card itself.

    If the issue persists, please try the following steps for iPhone:
    iPhone (iOS) – Reset Network Settings
    Go to Settings → General.
    Tap Transfer or Reset iPhone.
    Tap Reset.
    Select Reset Network Settings.
    Confirm the reset when prompted.
    Once complete, return to the home screen and restart your iPhone.
     Samsung – Network Settings
    From the Home screen, swipe up to access Apps.
    Go to Settings → Connections → Mobile Networks.
    Tap Net
    work Opera that yours.
    Turn Select Automatically on or off.

    Network settings for Samsung: 
    Go to Settings
    Tap General management
    Select Reset
    Choose Reset network settings
    Confirm by tapping Reset settings

     

     

    Thank you,

    Zandile 

     

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