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Question

Network Issues in Doncaster?

  • January 31, 2026
  • 1 reply
  • 8 views

Our Virgin media is down at the minute and so I tried using my ID data instead but that is also having issues. I have noticed before that when my internet is having issues, my mobile network does as well, why is this? 

1 reply

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  • iD Mobile Employee
  • January 31, 2026

Hi ​@Slowmilton 

Thank you for getting in touch with us, I am so sorry that you are experiencing network issues.

Please use the following link to check the coverage on your area:
 https://www.idmobile.co.uk/help-and-advice/coverage

Or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with handset its SIM card itself.

If the issue persists, please try the following steps for iPhone:
iPhone (iOS) – Reset Network Settings
Go to Settings → General.
Tap Transfer or Reset iPhone.
Tap Reset.
Select Reset Network Settings.
Confirm the reset when prompted.
Once complete, return to the home screen and restart your iPhone.
 Samsung – Network Settings
From the Home screen, swipe up to access Apps.
Go to Settings → Connections → Mobile Networks.
Tap Net
work Opera that yours.
Turn Select Automatically on or off.

Network settings for Samsung: 
Go to Settings
Tap General management
Select Reset
Choose Reset network settings
Confirm by tapping Reset settings

 

 

Thank you,

Zandile