Network Issues in PE20 3QU

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We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sorry for any disruption this may cause and will add any further updates here. This is the message i am getting from ID mobile and have been since March / April in the area of PE20 3QU does anyone know when this area will be fixes by Three Thank you Gary

Gemma M

iD Mobile Employee

Hi @Gary Richardson,

Thanks for getting in touch, and we’re sorry to hear this has been ongoing for so long.

We’ve checked the coverage for PE20 3QU and we’re currently unable to see any reported issues showing for the area at this time.

If you haven’t already, we’d recommend trying the following:

General checks

Restart the device
Toggle Airplane Mode ON for 30 seconds, then OFF
Test in another nearby location if possible
Remove and reinsert the SIM (if physical SIM)

iPhone

Go to Settings
Tap General
Tap Transfer or Reset iPhone
Tap Reset
Select Reset Network Settings

Android

Go to Settings
Tap General Management (or System)
Tap Reset
Select Reset Network Settings

Please note this will remove saved WiFi and Bluetooth connections.

If the issue continues after completing the above, we’d recommend contacting our Live Chat team as they can look into whether a replacement SIM may be appropriate.

You can contact them here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M

The iD Mobile Social Media Team

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