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Gary Richardson
Active Contributor
Active Contributor
May 20, 2026
Question

Network Issues in PE20 3QU

  • May 20, 2026
  • 3 replies
  • 22 views

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sorry for any disruption this may cause and will add any further updates here. This is the message i am getting from ID mobile and have been since March / April in the area of PE20 3QU does anyone know when this area will be fixes by Three Thank you Gary

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 21, 2026

    Hi ​@Gary Richardson,

     

    Thanks for getting in touch, and we’re sorry to hear this has been ongoing for so long.

     

    We’ve checked the coverage for PE20 3QU and we’re currently unable to see any reported issues showing for the area at this time.

     

    If you haven’t already, we’d recommend trying the following:

     

    General checks

    • Restart the device
    • Toggle Airplane Mode ON for 30 seconds, then OFF
    • Test in another nearby location if possible
    • Remove and reinsert the SIM (if physical SIM)

    iPhone

    • Go to Settings
    • Tap General
    • Tap Transfer or Reset iPhone
    • Tap Reset
    • Select Reset Network Settings

    Android

    • Go to Settings
    • Tap General Management (or System)
    • Tap Reset
    • Select Reset Network Settings

     

    Please note this will remove saved WiFi and Bluetooth connections.

     

    If the issue continues after completing the above, we’d recommend contacting our Live Chat team as they can look into whether a replacement SIM may be appropriate.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    Gary Richardson
    Active Contributor
    Active Contributor
    May 21, 2026

    Hi Gemma

     

    the first part of the message is off the ID mobile app saying there is a issue and has been since March / April 

    we have always had great signal here till this year and the id mobile app say this??  
     

    and yes done all the other stuff you listed but thank you for you help

    Gary

    iD Mobile Employee
    May 24, 2026

    Hi ​@Gary Richardson 

     

    Thank you for letting us know.

     

    It would be best if you contact our live chat team on https://www.idmobile.co.uk/live-chat and have them escalate the coverage issue for you.

     

    -Michael 

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