Hi ​@MattThommmo.

Thanks for your post.  I’m sorry you’re not getting 4G coverage on your Google Pixel in Portsmouth.

Please try the following basic troubleshooting steps:

• Restart your device to refresh your connection to the network.
• Turn Airplane Mode on for around 30 seconds, then turn it off again.
• Check that your mobile data is switched on (if you’re experiencing data issues).
• Remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.
• Check that your device software is fully up to date.
• Reset your network settings to refresh your device’s connection to the network.

If the issue persists after these steps, please let us know your exact postcode and we’ll review coverage and next options for you.

Thanks,

Marquerita

The iD Mobile Team