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Fedup17
Community Member
Oct 24, 2026 10:25 AM UTC
Question

No 5G coverage in RH1 area since yestrday 23/10/26

Hello, l have not had any 5G since yesterday and this means l have not been able to use my phone with the 4G which hasnt been able to send iMessages or FaceTime calls which l mostly use. I couldn’t use social media too. This morning l have had to hotspot with my work phone which isn’t permitted by my employer but l had no other option as l needed to reach ID somehow.

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    Oct 26, 2026 12:49 PM UTC

    Hi ​@Fedup17,

    Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

    Thanks,
    Hosai

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