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New Contributor
October 17, 2025
Question

no coverage

  • October 17, 2025
  • 2 replies
  • 44 views

I can't seem to get reception inside the house, despite WiFi working , people cant hear me when calling. Works fine outside. 

    2 replies

    iD Mobile Employee
    October 17, 2025

    Hi ​@maslennk 

     

    Thanks for getting in touch. 

    We are sorry to hear you are experiencing issues with signal within your home. 

    Have you checked the coverage for you area? If not, you can do so here. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    maslennkAuthor
    New Contributor
    October 17, 2025

    Yes, it says coverage should be good. I contacted id before , they sent me a new SIM card and advised to switch to 4g but it's still very bad inside the house. I work from home some days it makes it impossible , I have to go and sit in a car to receive calls