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Jason Clark
Community Member
Jason Clark
Community Member
February 3, 2026
Question

No coverage at home for two months now

I have had no coverage in my home for two months on my phone or my wives. Leaving ID mobile seems impossible to get any customer services 

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    February 9, 2026

    Hi ​@Jason Clark,

     

    I’m really sorry to hear about the lack of coverage you and your wife have been experiencing. Could you please share your postcode? This will allow us to check network coverage in your area and assist you further.

     

    ~Marquerita

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