Skip to main content
Question

No coverage at home for two months now

  • February 3, 2026
  • 1 reply
  • 5 views
Jason Clark
Community Member

I have had no coverage in my home for two months on my phone or my wives. Leaving ID mobile seems impossible to get any customer services 

    1 reply

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Lamiya C
    • iD Mobile Employee
    • February 3, 2026

    Hi ​@Jason Clark ,

     

    I’m sorry to hear you’ve had no coverage at home.

    I understand how frustrating that must be. Can you confirm your postcode and phone numbers? Also, have you tried a replacement SIM or your SIM in another phone, did it work there?
    Do you get any signal at all at home?

    While we check, you could try restarting your phone, toggling Airplane mode on and off, or resetting network settings (this will remove saved Wi-Fi networks). Once we have your info, we can look into coverage issues and suggest solutions like Wi-Fi calling or a signal booster.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement