Community Member

Question

no coverage for more than 2 weeks at home or at work for both lines my wife and my self

1 reply
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My wife and I have purchased 2 lines a month ago eSIM for an iPhone 17 pro max and iPhone 15 pro max neither lines are working at home or at work. We’ve tried everything on the help hub but no luck. The net coverage in both post codes are poor and for some reason WiFi call option doesn’t work. Any suggestions?

coverage

iD Mobile Employee

Hi @Khairi,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Hosai

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