no coverage for non wifi calls and texts

1 reply
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I haven’t received standard messages and calls when I’m home since May. Only Wi-Fi calls and messages.

coverage

Anneline M

iD Mobile Employee

Hi @OldWebby,

We’re sorry to hear that you’re having an issue with receiving SMS’s and calls.

Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

Thanks,

Anneline