Skip to main content

no coverage so no point paying for it

  • April 13, 2026
  • 1 reply
  • 4 views
J
Community Member

Ive moved to clitheroe and ID service doesn’t work there so basically there’s no point having my contract as I can’t use it 

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+2
    • Marquerita T
    • iD Mobile Employee
    • April 13, 2026

    Hi ​@Jxmie2610.

     

    I’m sorry to hear you’re having issues with service in your new area. I completely understand how frustrating this must be.

     

    Please use the following link to check the coverage in your area:https://www.idmobile.co.uk/help-and-advice/coverage

     

    You can also try the following troubleshooting steps:

    Remove and reinsert your SIM card
    Try your SIM in another handset (if available)

     

    This will help determine whether the issue is related to the handset or the SIM card itself.

    If the issue continues after these checks, please get in touch with us via Live Chat; https://www.idmobile.co.uk/live-chat so we can investigate further and support you.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement