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Odu
New Contributor
Odu
New Contributor
September 6, 2025

No internet access while roaming in Austria.

  • September 6, 2025
  • 1 reply
  • 58 views

I am stranded in Tyrol where my unlimited internet access on ID mobile fails to connect me to the world. 

Please urgently look into this and send me a link to connect me to the world. This is why I picked the unlimited internet access contract.

Thanks.

    This topic has been closed for replies.

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 9, 2025

    Hi there ​@Odu, sorry to hear this. Have you enabled roaming on your iD Mobile account via the app/website, and also via your phone’s own settings?

     

    Have you tried restarting your phone and resetting network settings?

     

    Thanks,

    Tyler

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