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Question

No internet - new customer

  • February 18, 2026
  • 2 replies
  • 3 views
W
New Contributor

I have switched to Id mobile today but have no internet access on my iPhone. 
 

APN details on phone are still Sky, the previous provider. 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • February 18, 2026

    Reset network settings.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    W
    New Contributor
    • WozzaTT
    • Author
    • New Contributor
    • February 18, 2026

    Thanks for the reply! Forgot to say I’ve already reset network settings 

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