Question

no mobile data

I've had no mobile data for nearly a week

Any ideas why? Tried all of the normal suggestions of what to do to resolve it. No luck 😤

Userlevel 1

Hi @MaeP,

It seems there's a bit of this going on at the moment 🙁

You could look at this post for a few pointers, if you've not tried them already.

Kev

Thanks Kev. I'll try the free phone number.

Its telling me there's no issues in my post code area at home.

I'm currently in Greece and still without mobile data which is a pain

Userlevel 1

Have you turned on roaming on your phone, and on your iD mobile account online?

Yes checked that. Also tried turning off then on again. Still no resolution.

I'm in the process of changing provider. Fed up with the situation

Thanks for your assistance

Userlevel 7

Hi @MaeP,

Welcome to the Community!

Sorry to hear about the coverage issues you are experiencing.

If the issue is everywhere you go we would advise trying the SIM in a different handset or a new SIM.

Please let us know if you require further assistance.

Kash

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