Skip to main content
New Contributor
Mezza9
New Contributor
October 19, 2026
Question

no mobile data

 

    2 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 20, 2026

    Hi ​@Mezza9,

     

    I'm sorry to hear you're having trouble with your mobile data.

     

    Could you let us know a little more about the issue?​‌

     

    For your security, please don't provide any personal or account information such as your mobile number, account number, address, email address, or payment details, as this is a public forum.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Mezza9Author
    New Contributor
    October 20, 2026

    Ive raised several complaints about no or very poor mobile data several times this year. Had a replacement SIM sent to replace the eSIM but its had no effect. At this stage i really just want to exit my contract with no early termination charge. 

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement