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no mobile data in Spain

  • May 30, 2026
  • 2 replies
  • 25 views
W
New Contributor

I have no mobile data in Spain. If I needed to contact someone I couldn’t, if someone wants to call me they can’t. My partners EE mobile provider on a Samsung phone has been working perfectly well. I’ve tried everything/ altering the service etc nothing works.

Best answer by Anneline M

Hi ​@Wasteofspace, 

 

Thank you for reaching out and sharing your experience — I’m sorry to hear about the difficulties you’ve had while roaming in Spain.

 

To help get you connected:

  • Please make sure roaming is enabled both on your iD Mobile account and on your handset itself.

  • Our roaming partners in Spain are Yoigo and Movistar.

  • If your handset doesn’t automatically connect to one of these networks, try manually selecting them in your phone’s network settings.

 

Thanks, 

 

Anneline

    2 replies

    Anneline M
    iD Mobile Employee
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    • Anneline M
    • iD Mobile Employee
    • Answer
    • June 2, 2026

    Hi ​@Wasteofspace, 

     

    Thank you for reaching out and sharing your experience — I’m sorry to hear about the difficulties you’ve had while roaming in Spain.

     

    To help get you connected:

    • Please make sure roaming is enabled both on your iD Mobile account and on your handset itself.

    • Our roaming partners in Spain are Yoigo and Movistar.

    • If your handset doesn’t automatically connect to one of these networks, try manually selecting them in your phone’s network settings.

     

    Thanks, 

     

    Anneline

    W
    New Contributor
    • Wasteofspace
    • Author
    • New Contributor
    • June 2, 2026

    Great, thanks I switched on to roaming on the app and it all worked ok.

    Many thanks

    Zena

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