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no network

  • August 13, 2026
  • 1 reply
  • 4 views

No signal

1 reply

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  • iD Mobile Employee
  • August 15, 2026

Hi ​@Jaay25 

 

Thank you fpr getting in touch with us, and I am so sorry that you are experiencing signal issues. 

 

In the meantime, you can check the coverage in your area using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

 

You may also find it helpful to try the following steps:

 

Reinsert your SIM card

Try your SIM in another phone

This will help determine whether the issue is related to your handset or the SIM card.

 

For iPhone (iOS) – Reset Network Settings:

Go to Settings → General.

Tap Transfer or Reset iPhone → Reset → Reset Network Settings.

Confirm the reset when prompted.

Once complete, return to the home screen and restart your iPhone.

 

For Samsung – Reset Network Settings:

From the Home screen, swipe up to access Apps → Settings → Connections → Mobile Networks → Network Operators.

Turn Select Automatically on or off.

Alternatively:

Go to Settings → General Management → Reset → Reset Network Settings.

Confirm by tapping Reset Settings.

 

Thank you,

 

Zandile M

The iD Mobile Team