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No network coverage

  • May 6, 2026
  • 1 reply
  • 25 views
A
Community Member

Hello,
I have had no network coverage since yesterday morning.
I cannot make calls, send messages, or use mobile data.

 

Please check and fix the issue as soon as possible.

      1 reply

      Gemma M
      iD Mobile Employee
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      • Gemma M
      • iD Mobile Employee
      • May 7, 2026

      Hi ​@Abdalla92,

       

      Thank you for bringing this to our attention. We understand how frustrating this issue is, and we appreciate your patience while we investigate it.

       

      At the moment, we’re aware of the problem and our teams are actively working to resolve it as quickly as possible. However, we’re not yet able to confirm how long the resolution will take or whether the issue is affecting all networks or only iD Mobile customers.

       

      Please be assured that this is being treated as a priority, and we’ll provide further updates as soon as more information becomes available. Thank you again for your understanding and continued patience.

       

      For more information and regular updates, please check out our Service Status page:

       

      Regards,

       

      Gemma M

      The iD Mobile Social Media Team

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