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Community Member
Sep 2, 2026 9:20 AM UTC

no network coverage

I heed to chat with an agent

3 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
Sep 8, 2026 12:27 PM UTC

Hi ​@Amalia 


Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

If you would like to speak to an agent, you can do so by accessing the following link:Live Chat Support | iD Mobile Network

Thanks,
Hosai

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New Contributor
Sep 20, 2026 3:10 PM UTC

I i’ve had no network coverage for the last three days me and my daughter’s  phones

Marquerita T
iD Mobile Employee
iD Mobile Employee
Sep 21, 2026 6:21 PM UTC

Hi ​@Kay surridge.

 

Thank you for your post. I'm sorry to hear that you and your daughter have had no coverage for the last three days.

 

To help us look into this, could you share your post code.

 

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.