Hi ​@Newhaven 

Thank you for getting in touch with us, and   I am so sorry to hear that you’ve had no network or ability to make or receive calls for the past 48 hours. I understand how frustrating and unacceptable this must be.

Please note that I am unable to check coverage on the area using post code LN10 as this is invalid post code. 

You can also check the coverage in your area using the following link:
https://www.idmobile.co.uk/help-and-advice/coverage

To help resolve this, please try the following steps:

Go to Settings → General.
Tap Transfer or Reset iPhone → Reset → Reset Network Settings.
Confirm the reset when prompted.
Once complete, return to the home screen and restart your iPhone.

Additionally, you may want to try the following steps:
Reinsert your SIM or try it in another phone. This will help determine whether the issue is with the handset or the SIM card.

Thank you,

Zandile M

The iD Mobile Team 

Thank you for the initial response. Note I have completed a reset, the issue persists. The problem also is evident on my Wife’s phone. This is not a hardware issue, the sim is an eSIM so inserting into another phone is redundant. The post code is not invalid, the town is Woodhall Spa Lincolnshire. 

Any update on this