No network coverage or data roaming

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iPhone 16, IOS Version 26.6.2, Physical sim. I joined ID in February this year and ported across my number. I was getting network coverage until the end of September and I have never had any data roaming despite following the instructions. So, i’m only able to use my phone on the wifi.

Gemma M

iD Mobile Employee

Hi @hannah.wilson,

Thanks for getting in touch.

As you've mentioned that you haven't had any data roaming despite following the steps and are only able to use Wi-Fi, knowing your current location will help us point you in the right direction.

Regards,

Gemma M
The iD Mobile Social Media Team

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