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no network no sim card

  • June 29, 2026
  • 1 reply
  • 2 views
J
New Contributor

Bo network no sim card .restarted my phone cleAned sim card  back for max 5 min and again the same .coverage is good in my area

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • June 29, 2026

    Hi ​@Joannakk 

     

    Thank you for getting in touch with us, and I'm sorry to hear you're experiencing this issue.

    Please check the coverage in your area using the link below:
    https://www.idmobile.co.uk/help-and-advice/coverage

     

    You may also find it helpful to try the following steps:

    For iPhone (iOS) – Reset Network Settings:
    Go to Settings → General.
    Tap Transfer or Reset iPhone → Reset → Reset Network Settings.
    Confirm the reset when prompted.
    Once complete, return to the home screen and restart your iPhone.

    For Samsung – Reset Network Settings:
    From the Home screen, swipe up to access Apps → Settings → Connections → Mobile Networks → Network Operators.
    Turn Select Automatically on or off.
    Alternatively:
    Go to Settings → General Management → Reset → Reset Network Settings.
    Confirm by tapping Reset Settings.

     

     

    Thank you,

     

    Zandile m

    The iD Mobile Team

     

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